The Barbados Postal Service (BPS) can add another achievement under its belt, as that organisation has been awarded the silver level certification for inbound delivery of Express Mail in 2011.
Fresh off success at the recently concluded 25th Universal Postal Congress in Doha, Qatar, which saw the BPS being elected to the UPU’s Council of Administration, Deputy Postmaster General, Nigel Cobham, said: "We are delighted to be recognised once again for maintaining a consistently high standard of performance in our Express Mail Service (EMS).?? Full credit must go to Postal Superintendent Stephen Clarke and his highly professional team in the EMS unit who frequently go beyond the call of duty to ensure that our targets for service delivery are met."
The BPS was the only Caribbean administration to receive a silver award for its performance in 2011.?? The other countries to receive silver were:?? Brazil, Italy, Greece, Latvia, Maldives, Moldova, the Netherlands, Norway, Poland, Slovenia, Sweden, Switzerland, Thailand, Uruguay and the United States.
The only other regional postal administration to receive a bronze this year was Cayman Islands.?? It was joined by Australia, Ethiopia and Finland.
EMS is offered by more than 154 postal administrations around the world, and the express delivery performance of all international EMS operators is measured by an independent auditor.??
The criteria for EMS performance awards include:?? EMS brand identification, proof of delivery, real-time information via the use of on-line tracking systems and most importantly the on-time delivery of mail.
While in Doha, Qatar, the BPS was also awarded the Quality Management Certification.?? The presentation was the culmination of an 18-month programme which required Barbados and eight other regional countries to attain global standards in a wide range of processes and systems.