The public is advised that commercial banks are temporarily closed to the public, and operations will resume on April 15, 2020, unless further advised by Government.
According to a press release from The Barbados Bankers’ Association Inc. (TBBA), this decision was made following Government’s announcement of a nationwide curfew until April 14, to combat the spread of COVID-19.
TBBA said in the press release: “We recognize that direct access to your finances is important and recommend that all customers use their Debit and Credit Cards as usual. We ask that corporate customers call their relationship manager if assistance is required.”
The Association explained that in light of the current circumstances, the following services will be provided:
- ATM withdrawals (ATM deposit functionality has been disabled at all ATM machines)
- Night depository facilities
- Online and Mobile banking – a suite of services is available, including bank to bank transfers (as applicable to your Bank)
- Online local and international wires (as applicable to your Bank)
- Online payroll and other payment services
- Processing of requests for loan and credit card moratoriums
The TBBA also advised that normal service delivery time frames would be affected. It said all banks are working together with the Central Bank of Barbados to ensure that inter-bank transactions are periodically provided.
Customers are reminded that commercial banks will be unable to facilitate certain requests, such as cheque book and bank statement requests – even if ordered online – until the curfew is lifted.
The Barbados Bankers’ Association has encouraged members of the public to adhere and heed the advice and warnings about the dangers of COVID-19, and to practise physical distancing at all times.