The Fair Trading Commission (FTC) provides an invaluable service to the community.
This was stated by Minister of Commerce, Trade & Industry, Senator Haynesley Benn, today as his series of familiarisation tours culminated in a visit to the Fair Trading Commission, Green Hill, St. Michael.
Senator Benn expressed confidence in the efficiency of the FTC and encouraged the organisation to continue its current thrust towards further educating individuals about their rights and responsibilities, via its consumer charter.
He said: "I’m impressed with the departments that I’ve seen under the Ministry of Commerce & Trade.?? It’s a pity that sometimes their work is not given enough up play in the public domain, because consumers are concerned about their rights and I’m happy to know that the Fair Trading Commission has put out information that would encourage consumers to know [more]."
Whilst the FTC’s raison d’??tre is to find resolutions for consumer challenges, the organisation is also concerned about the well-being of businesses.?? Chief Executive Officer of the FTC, Peggy Griffith, explained that the agency also caters to companies.
"We also have training programmes for businesses, where we discuss with them the provisions of the fair competition legislation, we talk about anti-competitive conduct so they’ll know if they’re committing such an act," she explained.
The FTC’s role is a vast one, as it addresses a range of concerns, from terms of contracts and complaints about dual pricing to determining rates and standards for service providers. Minister Benn reiterated that the FTC’s function is crucial and articulated his support for the division’s role in consumer protection and ensuring fair competition.????