The National Insurance Office (NIO) will conduct business between 8:30 a.m. and 4:30 p.m., weekdays. Cashier points will close at 2:00 p.m.
Services will be provided by the Accounts Department, Collections and the Front Desk of the Customer Service Section. However, customers should still utilize the online and drop box facilities. Customers may also cash and collect cheques and pay contributions.
In keeping with the COVID-19 physical distancing protocols, the National Insurance Office appeals to the public to queue in an orderly manner both outside and inside the building, keeping a safe distance of six feet between each person. The public is also advised to wear cloth face masks.