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The Barbados Water Authority has advised that there has been a delay in the preparation of the water bills for the month of May. 

This delay is due to necessary upgrades which were made to the authority’s Customer Information System. 

As a result, customers may receive their bills after the payment due date, and are advised to settle these balances as soon as possible.   

Customers with a brought forward balance on their account, or those following a payment agreement should pay their bills promptly to avoid disconnection.

Persons may visit the Customer Service Centre at the Pine headquarters, The Pine, St. Michael, to make enquiries and payments. 

Bill queries may also be directed to 434-4292, between 8:30 a.m. and 12 midnight every day, or emailed to customercare@bwa.gov.bb.

Water bills may also be paid at SurePay, all branches of the Republic Bank (Barbados) Ltd., the Barbados Public Workers Cooperative Credit Union Ltd. and all post offices. 

Online payments may be made via the Bank of Nova Scotia, First Caribbean International Bank and the Royal Bank of Canada. 

The authority wishes to thank customers for their patience and understanding.

Barbados Water Authority

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